Negative reviews will happen, even if you’re Mother Theresa. Stop worrying about them and start focussing on building a rock-solid reputation with the people that do matter- the people that will become your evangelists and sing your praises.
Join Jeff Chatterton, Founder of Checkmate Public Affairs, as he walks you through five key shifts in thinking that will help you move away from focussing on negative reviews, cranky customers, and other petty matters and instead build a legion of loyal customers that will do more for your business.
Jeff Chatterton, Checkmate Public Affairs
17:00-17:30 | Thursday, 9 March | Hall 4.1